Frequently asked questions

Do you offer service after installation?

Yes. Pacific View provides ongoing service and support after installation, including adjustments, inspections, warranty guidance, and maintenance advice to help ensure long-term performance.

Are my windows and doors covered by warranty?

Most products come with manufacturer warranties that cover specific components and timeframes. Our team will help you understand what’s covered and assist with any warranty claims if needed.

How do I maintain my windows and doors?

Regular maintenance helps extend the life of your products. This typically includes cleaning tracks, lubricating hardware, checking weatherstripping, and inspecting seals. We’re happy to provide maintenance guidance or professional service.

What should I do if I notice an issue with my windows or doors?

If something doesn’t seem right—such as difficulty operating, drafts, condensation, or hardware concerns—contact our service team. We’ll assess the issue and guide you through the next steps.

Do you service products that weren’t installed by Pacific View?

In some cases, yes. Availability depends on the product type, brand, and condition. Reach out to our team and we’ll let you know what support options are available.

Do windows and doors need seasonal adjustments?

Yes—temperature changes can cause natural expansion and contraction. Minor seasonal adjustments can improve operation and performance, especially on operable windows and doors.

Opening Times

Phone Hours
9 to 5 (Mon - Fri)
Victoria Showroom
9 to 4 (Mon - Fri)