Get ready for a smooth install

What we help with:

• Measure confirmation & product review
• Scheduling + access planning
• What to move/cover inside
• Exterior access (plants, decks, gates, pets)
• Strata / permit considerations (if applicable)
• What to expect for dust, noise, and timelines

Additional Services (if necessary)

• Pre-install site review or clarification call
  
• Coordination with builders / designers / strata
• Access planning for complex installs

What happens on install day

What we help with:

• Arrival window + team introductions
• Interior & exterior protection
• Removal of existing units
• Installation, sealing & insulation
• On-site cleanup
• Final walkthrough and questions

Additional Services (if necessary)

• Multi-day or phased installations
  
• Complex access solutions (scaffolding coordination, tight sites)
• On-site coordination with other trades

Care, warranty & ongoing support

What we help with:

• Operation of windows, doors, locks & hardware
• Seasonal settling (what’s normal vs not)
• Condensation guidance
• Basic maintenance & care advice
• How to request service if something doesn’t feel right

Additional Services (if necessary)

• Service calls & adjustments
  
• Hardware replacements
• Screen repair or replacement
• Glass / sealed unit assessments
• Ongoing maintenance support